Support

Talk to a person.

Something not working, a question about your camera, or a bill you do not understand: email us and a person reads it.

support@joinpostureai.com

What is it about

It opens a new email to support@joinpostureai.com with this filled in. Nothing is sent until you press Send.

Quick answers

Does anyone see my camera?

No. Your video stays on your device. What can leave, and the switch that stops it, is on one page. What the camera sends and what it never does

How do I cancel?

From your account, any time. The plan ends at the close of the period you have paid for. Billing questions, answered

The extension says it cannot see me.

Click the icon and open Details on the rail: it tells a blocked camera from a camera another app is holding, and says what to do for each. More questions, answered

If you are having a medical emergency, call your local emergency number. Posture AI is a posture coach, not medical care.